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Transforming Managers into Leaders

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Leadership Strategy

Three Ways Geometric Growth can Impact Your Team

Little steps add up to big progress.  Small improvements can lead to exponential growth. In this week’s video, Mark explains how applying Jay Abraham’s theory of “geometric growth” can impact your team – whether your goals are sales or revenue based or productivity based.  Watch the video and Read more →

Five Steps for Turning Frustrated Customers into Happy Customers

Every organization will have the opportunity to turn a frustrated customer into a happy customer.  How you respond when your customers are frustrated can mean the difference between lost customers and building long-term, die-hard fan, loyal customers.  Try these five steps to turn around  a frustrated customer. Download Read more →

Four Principles for Creating a Leadership Mindset

  Most executives agree that 80% of success comes down to psychology – your mind set – your attitude.  In this week’s video, Mark introduces four principles you can model, teach and reinforce to create a leadership mindset in your organization. Everything rises and falls on leadership (ownership) Read more →

Are You Modeling the Behaviors You Want to See in Your Team

   If you think you’re leading and nobody is following, maybe you’re just taking a walk. ~ Chinese Proverb That Chinese Proverb is always great for a chuckle during a leadership workshop.  But the truth is, if you’re the one who’s leading with no one following, there’s nothing Read more →


Transforming Managers into Leaders