What is the Power of Purpose?

What is your organization’s purpose? If you can’t answer that question – stop reading right now and click over to this post.  You have to know your purpose before you can make real progress. Do you understand it? Are you communicating it?  More importantly, do your people understand it? Are you leveraging it? When you […]

What to do When You Need New Leaders

You lead a team.   You have specific goals and are committed to reaching your organization’s full potential. You know you cannot do it alone.  You know you need others who have the same vision, energy and enthusiasm for the mission. How do you instill in your team the same sense of drive, pride and commitment […]

How to Develop an Effective Sales Plan


  A critical function in every organization is the sales team.  Whether you sell widgets or provide a service, if you aren’t consistently bringing on new clients, you’ll eventually cease to be in business. However, sales should be about more than just acquiring new clients;  sales is the first and most critical component to building […]

How The Right Metrics Help Avoid Disaster And Drive Growth

  On July 16, 1999, John F Kennedy, Jr. piloted a Piper Saratoga II HP carrying his wife, Carolyn, and her sister, Lauren Bessette.  The three were on their way to a wedding in Martha’s Vineyard. Tragically, they never made it to the wedding.   On July 19, the fragments of Kennedy’s plane were found by the NOAA […]

What if your goals are really moving you backwards?

Successful people know the benefits of goal setting: Goals help you focus on obtaining a specific outcome, A goal will open your eyes to the distinctions and lessons needed to achieve success, and The specificity of a goal brings the inspiration to push through and overcome obstacles. A goal can provide something for you and […]

4 Ways to Drive Results with Culture

As a leader, which is more important to focus on, strategy or culture? It’s a question I’m often asked and my clients have typically found that while strategy is the easiest to work on, culture actually yields the biggest results. Your organization’s underlying culture drives bigger results because it’s the identity, personality and soul of […]

Overcoming Challenges – 5 Steps to Achieving through Believing

Think about the last time you took on a new goal or were faced with a new challenge.  Did you start out believing you would succeed, or expecting to fail?  Did you believe you could overcome the obstacles or did you start out expecting to succumb to the trials? Odds are that the times you […]

Three Ways Geometric Growth can Impact Your Team

Little steps add up to big progress.  Small improvements can lead to exponential growth. In this week’s video, Mark explains how applying Jay Abraham’s theory of “geometric growth” can impact your team – whether your goals are sales or revenue based or productivity based.  Watch the video and then download the worksheet to see how Geometric […]

Five Steps for Turning Frustrated Customers into Happy Customers

Every organization will have the opportunity to turn a frustrated customer into a happy customer.  How you respond when your customers are frustrated can mean the difference between lost customers and building long-term, die-hard fan, loyal customers.  Try these five steps to turn around  a frustrated customer. Download the 5 Steps to Happier Customers. Ready […]