Overcoming Challenges – 5 Steps to Achieving through Believing

Think about the last time you took on a new goal or were faced with a new challenge.  Did you start out believing you would succeed, or expecting to fail?  Did you believe you could overcome the obstacles or did you start out expecting to succumb to the trials? Odds are that the times you […]

Four Principles for Creating a Leadership Mindset

  Most executives agree that 80% of success comes down to psychology – your mind set – your attitude.  In this week’s video, Mark introduces four principles you can model, teach and reinforce to create a leadership mindset in your organization. Everything rises and falls on leadership (ownership) The true measure of leadership is influence. […]

Are You Modeling the Behaviors You Want to See in Your Team

Are You Modeling the Behaviors You want to See in Your Team-

   If you think you’re leading and nobody is following, maybe you’re just taking a walk. ~ Chinese Proverb That Chinese Proverb is always great for a chuckle during a leadership workshop.  But the truth is, if you’re the one who’s leading with no one following, there’s nothing funny about it.  Building trust, creating influence […]

Three Tips for Creating Die-Hard Fans


    In today’s fast-paced, always-online environment it’s more critical than ever that we create a strong base of die-hard fan clients and die-hard fan employees.  Our always connected society gives our customers and employees immediate access to options, and if we’re not taking care of them they will find someone who will. Regardless of […]

What Leaders Can Learn from the Fitness Tracker Craze

What Can Leaders Learn from the Fitness Tracker Craze-

    Do you own a fitness tracker?  Whether it’s a Fitbit, a Garmin or an Apple Watch, odds are that you do.  The fitness tracker industry topped $1.15 billion in 2014 and is expected to explode to $5 billion by 2019.  Fitbit reportedly holds 80% market share among the more than 33 million fitness […]

How can you create the culture you want?

How can you create the culture you want?

  If you want to proactively create a culture within your organization, this may be the most important thing you read today. I recently read a Harvard Business Review article entitled “Culture is not the culprit.” It caused me to really challenge my thinking on the subject. Richard Clark, CEO of Merck, once said, “The […]

You’re Going to Make Mistakes

you're going to make mistakes

  No matter where you stand on politics, religion, the Rangers, the Cowboys, Mac or Windows, we all have at least two things in common.  First, we’re all human.  Second, we’re going to make mistakes.   If you’ve been following me for long, you likely know I spent most of my early career in sales.  […]

The Power of the Weekly Meeting

  Thinking back to my early sales career, I clearly remember the day I was promoted to sales manager. Though young, I had been very effective in my territory.  I remember thinking how lucky my team was and that they’d be so glad to have the opportunity to learn all of my tips and tricks.  […]