Leaders do three things: deliver results, inspire people and innovate.

It’s hard to reach your full potential if you don’t have those you are influencing completely bought in to your vision.  So what do you do when not everyone is on board?  Ignore it?  Take the passive aggressive approach?  Confront them?

It’s hard to reach your full potential if you don’t have those you are influencing completely… Click To Tweet

I’ve coached hundreds of leaders to use a powerful tool called “intentional conversations.”  So let’s walk through the six steps of an Intentional Conversation:

  1. Intentional: This meeting has to be intentional.  It can’t be a part of a regular meeting or a one-on-one.  I’d recommend you call an intentional meeting where you own the agenda for the meeting.
  2. Start with the positive: Don’t jump right into what’s wrong – everybody can see what’s wrong.  It takes a leader to see what’s right.  Find the two or three things about that person that you respect.  Everybody can see what’s wrong. It takes a leader to see what’s right. Click To Tweet
  3. Transition into the issue: I like an open-ended transition that does not accuse anyone of anything.  Try this approach:  “I just don’t feel like you’re on board with our vision.”  And then, shut up and immediately move to Step 4.
  4. Listen: Listen to what they say and seek to understand their perspective.  Take notes of the conversation to ensure your understanding.
  5. Summarize and Reflect: Summarize what you’ve heard and repeat it back.  Once you’ve gained understanding, then ask:  “What would I need to do to get you fully on board with my vision?”
  6. Close and Gain Buy In: Come to an agreement, and close the meeting with their buy-in.

The best leaders have Intentional Conversations early and often – at the first sense that things are getting off course.  Implement this tool and you’ll being to see your team perform at a higher level, you will command more respect, you’ll deliver better results, you’ll being to innovate more and your team will be inspired.

The best leaders have Intentional Conversations early and often – at the first sense that things… Click To Tweet

PS – This month, our workshop – Unleash the Leader Within – focuses on Maxwell’s Law of the Mirror:  You have to see value in yourself to add value to yourself.  If you struggle with seeing value in yourself or those around you, join us on September 24 to discover why it’s so important and how you can put this Law into practice!

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One Response to “How to Harness The Power of Intentional Conversations”

  1. Bonnie Hughes Peabody

    Thanks Mark I took notes and of course recognized this strategy as having heard it used on me recently. Thanks for the free advice! Are the girls both in/at college now?

    Reply

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