Business leaders today face major uncertainties. The pace of change dictates that organizations be resilient.
Business leaders may not be able to control or even predict the challenges they will face, but they can control the quality of the teams they build. The winning teams will be made up of individuals that listen to the marketplace, out-innovate the competition, and are resilient enough to keep fighting no matter what challenges they face.
Nearly 40 years ago, Jim Logan and his partner, Mugs Stump, became the first people to climb the Emperor Face of Mount Robson in the Canadian Rockies. To this day, nearly everyone else who’s tried has either died or failed.
Asked how he was able to do it, Logan responded, “Because I made the single most important decision, I picked the right partner.”
They knew that if they passed a certain point, they were either going to reach the summit…or die. They didn’t know what they would find beyond that point or how the weather would affect them. No one had ever done it.
Logan said that’s why he needed a resilient partner he could trust to battle and overcome any adversity they faced.
Resiliency starts with having the right people on your team.
Think about your current situation and answer these three questions:
- If you were starting over, would you enthusiastically rehire every person?
- Do your key people self-manage themselves?
- Do your team members regularly wow the team with their insights and output?
Negative answers indicate you may need to make changes.
How Does a Leader Build Resilience?
The best way to teach resilience is to be resilient.
What does the team see from their leader when faced with challenges and setbacks? Do they see a leader who makes excuses and places blame? Or do they see a leader who takes responsibility, identifies the important lessons, and uses the experience to make the team better?
Resilient leaders value learning over perfection. These leaders know challenges and mistakes are necessary to refine the team.
Resilience is developed when individuals know why they must achieve their goals, execute on what they can control, and remain flexible in their approach.
Resiliency is impossible if the organization is rigid in its approach, focuses on things outside of its control, and lacks the inspiration that comes from understanding why the goal must be achieved.
Cast the goal in concrete, but write the plan in sand. If one approach does not work, then try another, or another, until the goal is achieved. The challenges and obstacles along the way help build a resilient team – a team ready to face the unpredictable future and succeed in the midst of constant change.
Leave your comments below: How have you created resiliency in your team? Is there a specific situation where your team has demonstrated resiliency?